TERMS & CONDITIONS

Hello dear client! We are so excited to work with your beautiful floral arrangements!

The terms and conditions of your purchase are contained in the Purchase Agreement, set forth below. By continuing with the purchase, you are acknowledging and agreeing to each of the statements set forth herein. Additionally, the Purchase Agreement and these Terms and Conditions incorporate by reference the Terms of Service, which are additional terms of your use of the Website and Pressed Bloom Services. By checking that you have read the Terms and Conditions, which you are required to do as a condition of the purchase, you are acknowledging that you understand and agree to each of the terms of the Terms and Services and the further statements set forth below.

- I understand that I am solely responsible for the shipping or delivery of my bouquet to Pressed Bloom's shop, including all costs associated with that shipment or delivery. I acknowledge and agree that Pressed Bloom is not responsible for any damage to my flowers or bouquet that may occur during shipping or delivery and is not responsible for any packages or bouquets that are lost or delayed. I hereby waive any right or remedy against Pressed Bloom for lost or damaged bouquets prior to delivery to the premises of Pressed Bloom.

- I understand that by purchasing my Pressed Bloom piece, I give the artist assigned by Pressed Bloom complete creative liberty to design the bouquet frame in a way that the artist, in their sole discretion, believes will look best. "Customizations" will be considered by the artist, but the artist is not bound by the terms of any "customization."

- I understand that my "customizations" will be considered only when they have been submitted on my order or on my account before we begin framing.

- I understand that once the frame is sealed shut, there are no changes that can be made, including frame color or material.

- I understand that if a bouquet is damaged or lost during shipping or delivery, Pressed Bloom will refund only up to the amount paid by me to Pressed Bloom and will not be responsible for the value of the bouquet or flowers or any other incidental loss or damages.

- I understand that Pressed Bloom is not responsible for the blooms during transit if lost, damaged, or stolen.

- I understand that Pressed Bloom may, in its sole discretion, refund up to the total amount of my payment for the order with Pressed Bloom in the event of my dissatisfaction or damage to the bouquet or flowers, but I hereby waive any claim for damages to the bouquet or flowers (or for any other claim against Pressed Bloom) for any amount above the amount paid by me to Pressed Bloom.

- I understand that my bouquet will be worked with in the condition that it is received.

- I understand that if my bouquet is unworkable due to bugs or mold, it is unable to be sent back to me and will be discarded.

- I understand that if my bouquet arrives and is deemed unworkable by Pressed Bloom, the order will be canceled, and I will receive a refund.

- I understand that not all flowers in my bouquet will be used due to thickness, flower condition, or lack of space in the frame. I understand that during the preservation process, flowers do fade and will change color/shade and appearance. White flowers are more prone to browning.

- I understand that my flowers are preserved naturally and may dull or lose pigment with age.

- I understand that Pressed Bloom has the right to seal and safely package my piece within 3 days of requesting approval of my finished design.

- I understand that no ribbons, pendants, or lace will be used in the final piece, and if they are shipped with the flowers, I am responsible for paying the cost to have them returned to me, or they will be discarded.

- I understand that any wires, adhesives, pins, or other means of securing my blooms used by my florist may result in my blooms being deemed unworkable.

- I understand that once my blooms have begun the preservation process, they cannot be sent back to me unless included in my designed frame.

- I understand that if my shipping address changes prior to my frame being shipped, I am responsible for personally changing my address in my order through my account page.

- I understand that the turnaround time corresponding with my event date is subject to change due to various events that could delay Pressed Bloom's delicate preservation process. This includes, but is not limited to, a flower reorder.

- I understand that if my bouquet is shipped outside of our store hours, Pressed Bloom will not be available to accept the package.

- I understand that I am responsible for labeling my bouquet and contents in my shipment box prior to shipping. If this is ignored, I understand that unlabelled contents may be discarded.

- I understand that our designers may design my bouquet in the frame size that fits the flowers provided if the frame size purchased is too large. I will be refunded the frame size difference and will still receive an approval email.

- I understand that a signature is required upon delivery of my final frame due to its extremely sentimental value and overall cost to ensure that the correct person is receiving this piece. If I choose to remove this signature requirement, I understand that it needs to be done by emailing the fulfillment team before my order has been shipped to me.

- I understand that once my frame has been shipped, Pressed Bloom is unable to schedule delivery, change the shipping address, or remove the signature requirement.

- I understand that if my frame is damaged due to carrier shipment, Pressed Bloom may send a return label (up to 14 days after the arrival of the frame) to repair the piece. If my frame is damaged due to mishandling or other circumstances, I have an option for frame repair that varies in cost depending on the size of my frame.

- I understand that my order cannot be shipped to me until all outstanding balances have been paid.

- I understand that all unclaimed bouquets will continue to be preserved but will be discarded after 6 months from the day they were delivered to Pressed Bloom.

I understand In the event of catastrophic occurrences such as hurricanes, floods, or other disasters that may cause power outages, Pressed Bloom cannot guarantee the preservation of flowers. Due to our reliance on freezer and freeze-drying technology, any loss of power may result in the loss of flowers. We will notify clients of such events and take reasonable measures to protect their orders, but we cannot be held liable for any loss resulting from these circumstances.

By engaging our services, you acknowledge and agree to these terms and conditions for the preservation of your bouquet. We are dedicated to providing you with a beautifully preserved keepsake that will evoke cherished memories for years to come.